Privacy Policy

How We Handle Your Data

1. Data Protection at a Glance

Protecting your personal data is important to us. This privacy policy explains which data we collect, how we process it, and what rights you have.

2. Data Controller

Improve Your Reach
Carrer de Baldomer Sola 3
08912 Badalona
Spain
E-Mail: privacy@improveyourreach.com

3. Server Locations and Infrastructure

Our systems are partially operated on servers located in the United States. We ensure that all service providers offer appropriate safeguards in accordance with Articles 44 et seq. of the GDPR, for example through the European Commission’s Standard Contractual Clauses.

4. What Data We Collect

We process personal data when you use our website or communicate with us:

  • Contact information (name, email address, company)
  • Usage data (IP address, browser type, device, timestamp)
  • Cookie and tracking data (via Google Analytics and Meta Pixel)
  • CRM data based on your interactions with us (stored in RAMP CRM)

5. Purposes of Data Processing

We process your data solely for the following purposes:

  • Optimizing and securing our website
  • Communication with prospects and customers
  • Analyzing user behavior to improve our services
  • Sending our newsletter (only with your explicit consent)
  • Fulfilling legal obligations

6. Newsletter

If you subscribe to our newsletter, we store your email address and any additional voluntary information you provide. The newsletter is sent via our CRM platform, RAMP CRM. You can unsubscribe at any time using the link provided in every email.

7. Use of Analytics and Tracking Tools

  • Google Analytics: We use Google Analytics to analyze user behavior in an anonymized form. IP addresses are truncated so they cannot be traced back to individuals.
  • Meta Pixel: Used to measure the success of ad campaigns on Facebook and Instagram and for retargeting visitors.

Your data will not be shared with third parties beyond this.

8. Your Rights Under the GDPR

You have the right to:

  • Access your stored data (Art. 15 GDPR)
  • Request correction of inaccurate data (Art. 16 GDPR)
  • Request deletion of your data (Art. 17 GDPR)
  • Request restriction of processing (Art. 18 GDPR)
  • Receive your data in a commonly used format (Art. 20 GDPR)
  • Object to the processing of your data (Art. 21 GDPR)

Please contact: privacy@improveyourreach.com

9. Changes to This Privacy Policy

We reserve the right to update this privacy policy if our data processing practices or legal requirements change. The current version will always be available on this page.